Shipping & Returns

 

Shipping & Returns

Shipping rate is £ 5.50 per item, via royal mail (1st class where possible) or flat rate of £11 per order. This rate was updated on May 4th to reflect the price increase for postage by Royal Mail (almost 40% on second class stamps).

 

Orders over £ 175.00 enjoy free delivery to the UK and Ireland (Royal Mail, 1st class where possible).

 

A handling fee of £1.50 is applicable on all orders to cover packaging costs.

 

Customer's from outside the United Kingdom and Ireland will be advised of shipping costs prior to dispatch.

 

 

RETURNS POLICY


Products should be returned within 7 days. No exchange can be made for products where the tamper evident seal has been broken.

 

On goods ordered in error, there will be a 25% restocking fee on all returned goods.

 

The cost of returning the goods rests with the consumer. When the products are returned un-opened and un-used, then a refund will be made within 30 days of cancellation.

 

GOODS DAMAGED IN TRANSIT


Damaged goods will be replaced or refunded - but you must advise us within 24 hours of receipt of delivery and must send them back to us first. 

 

Damaged goods must be returned to Healthy Food Supplements within 7 days.